Frequently Asked Questions


Who are you? is a Vancouver based online store with good reputation. We are selling health, beauty, wellness, sleepwear, gift products online, like Ebay, Amzon and so on.

What is your return policy?

Please inspect your order upon delivery. If for any reason you are not satisfied with your purchase, the buyer may return your merchandise within 7 days of delivery arrived and is responsible for all return shipping costs. For further information, please refer to Return Policy.

How much will it cost to ship my order?

Shipping and Handling rates will be based on the total amount of purchase. Some items have additional shipping charges as noted on the product page.

Can orders be shipped internationally?

Yes, we can ship to USA. Recipients are responsible for any customs duties and taxes where applicable.

What advantage is there for creating an user account?

If you create a user account at online, you will enjoy a smarter shopping experience for future orders, with features including a faster checkout process, and the ability to create wish-lists of the items you want most, that can be sent to your family and friends.

Are Gift Cards available online?

Gift Cards are not available online at this time. We apologize for the inconvenience it may cause.

What forms of payment are accepted for online purchases?

We accept  Paypal, Visa, MasterCard, American Express and discover credit cards.

Is it safe for me to pay by credit card over the Internet?

Yes. We are using Paypal provide payment business tool to accept your payment



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